We value the privacy and intellectual property of our global B2B clients, brand partners, athletic directors, and website visitors. This Privacy Policy outlines how we collect, store, utilize, and protect your personal and commercial data in full compliance with international privacy standards, including the General Data Protection Regulation (GDPR) for European Union and UK clients, and the California Consumer Privacy Act (CCPA/CPRA) for US clients.
1. Information We Collect
We collect specific operational data to evaluate tech packs, manufacture custom uniform orders, issue invoices, and manage global logistics.
- Business & Personal Contact Identifiers: Full name, business email address, phone and WhatsApp numbers, company name, website URL, and physical billing/delivery address.
- Commercial, Tech Pack & Design Files: Vector logos, artwork specifications, tech packs, size charts, fabric preferences, custom lab dips, and order transaction history.
- Payment & Financial Information: Transaction IDs and billing verification details. Payment processing is handled strictly through certified third-party payment gateways; JACX Wears never stores credit card numbers or banking passwords on its servers.
- Technical & Browsing Data: IP address, device type, operating system, browser configuration, and site interactions collected automatically via functional cookies.
2. How We Use Your Information
Your data is utilized strictly for legitimate B2B apparel manufacturing and order management operations, including:
- Production & Order Fulfillment: Executing custom manufacturing runs, creating Pre-Production Samples (PPS), and arranging Delivered Duty Paid (DDP) shipping and customs clearance to destination countries.
- Client Communication & Support: Providing order status updates, tech pack evaluations, formal commercial quotations, and responsive customer care.
- Design Confidentiality: Securing submitted artwork, patterns, and custom branding files under strict internal Non-Disclosure Agreements (NDA).
- Platform Security & Infrastructure Maintenance: Enhancing server performance, browsing security, and website development with technical support managed by our maintenance partner, Web2F.
3. Design Privacy, Intellectual Property & Data Retention
- 100% Brand & Design Confidentiality: Your custom garment patterns, tech packs, vector files, and private label branding remain your exclusive intellectual property. JACX Wears will never display, reproduce, or supply your proprietary designs to third parties without prior written consent.
- Data Security & SSL Encryption: All digital communication and data transmissions on jacxwears.com are protected using industry-standard Secure Sockets Layer (SSL) encryption protocols.
- Data Retention Policy: We retain commercial transaction logs and production tech packs for up to 7 years to satisfy tax audit obligations, customs documentation requirements, and simplify client re-ordering. Non-essential contact forms are purged periodically.
4. Third-Party Data Sharing & Logistics
JACX Wears never sells, rents, or trades your commercial or personal data to marketing third parties. Data is shared only with essential operational service providers:
- Global Freight & Express Carriers: Authorized international couriers (e.g., DHL, FedEx, UPS) and air freight customs brokers to complete door-to-door delivery and import paperwork.
- Financial Institutions: Secure banking partners and merchant processors to verify incoming payments and wire transfers.
- Technical Infrastructure Partners: Web maintenance and development providers (including Web2F) bound by strict operational confidentiality agreements.
5. Cookies & Tracking Technologies
Our website uses essential and analytical cookies to improve navigation speed, store browser preferences, and analyze site traffic performance.
- Browser Control: You can disable or limit cookies through your web browser settings. Please note that disabling cookies may affect certain interactive functionality on our site.
6. Your Global Privacy Rights (GDPR & CCPA)
Depending on your operational jurisdiction (USA, UK, EU, Canada, or Australia), you have the following data rights:
- Right to Access & Rectification: Request a copy of the personal and business data we hold or request corrections to outdated details.
- Right to Erasure ("Right to be Forgotten"): Request the removal of your personal data, provided it does not conflict with active production contracts or statutory tax/customs recordkeeping laws.
- Right to Opt-Out: Unsubscribe from promotional updates or commercial catalogs at any time using the "Unsubscribe" link or by contacting us directly.
- Non-Discrimination: We do not discriminate or adjust pricing against clients who exercise their legal data privacy rights.
7. Children's Privacy Protection (COPPA Notice)
Our website is a commercial B2B portal intended exclusively for business representatives, brand owners, and procurement managers. We do not knowingly collect or solicit personal data from individuals under the age of 18.
8. Data Breach Notification Protocol
In the unlikely event of a security incident affecting digital systems, JACX Wears maintains an incident response protocol to notify impacted clients and relevant regulatory authorities within 72 hours of breach confirmation, as mandated by international standards.
9. Policy Updates
JACX Wears reserves the right to revise this Privacy Policy to reflect changing international trade laws, customs compliance rules, or internal factory procedures. Updates take effect immediately upon publication on this page.
Contact Our Data Protection & Compliance Office
For inquiries regarding design privacy, order records, or exercising your data rights, please contact our compliance desk:
✉️ Contact Us & Data Enquiries
If you have questions, concerns, or data rights requests regarding this Privacy Policy, please contact our compliance desk:
Company Name: JACX Wears
Factory Location: Sialkot Export Zone, Sialkot, Punjab 51310, Pakistan
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